Pre-registration book appointment problem


I hope this message finds you well. I wanted to bring to your attention an issue I encountered when trying to access the “Book Appointment”.

Thank you for your attention to this matter.
Best regards.


Are you trying to book an appointment for Reg Center created in only a single language? That may cause this error.
Please create Reg Center in all available languages.
If not, please give some more details.


What do you mean by “onlya single language” , can we book an appointmenet by differenet language ?

Registration Center is created via Admin UI in multiple languages. User can selected language while logging into PreReg and create an application in available languages. For example: user can create an application in English, French (based on your setup), and if he selects to book an appointment for a center which is created only in English then above issue may occur.

Please provide me your setup details and logs to help you further.

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