Need access to the registration client on the collab environment

Support
1

Hi Team,

I have tried using the Collab sandbox (https://collab.mosip.net/) but it requires us to send public keys and other information from our machine to MOSIP so that it can be added to the system and then we can use the registration client module (https://regclient.collab.mosip.net/) on a windows 10 machine. I have sent all the required information to you. I request you to please add our machine to the MOSIP registration system so that we can use the registration client on the collab environment.

Thanks in advance.

2

Hi @vishtik

Thank you for sharing your request. Will provide access and share the required credentials by today

Regards,
Varaniya S

3

I still haven’t received the credentials. I hope you are working on it.

Thanks,
Vishal

4

I still haven’t received the credentials.! Please let me know if you need any details to process my request.

5

Hi @vishtik
I have looked for the name as i have already provided access to all requests. could you please share the email address which you have provided for me to track on the request and share the status of the same

Regards,
Varaniya S
On behalf of MOSIP

6

Thanks for the credentials ! I got the email yesterday. Could you also please help me with the UIN creation for the demo. I have filled the form to do that. Thanks - Vishal

7

Hi Varaniya,

Earlier in the form I requested for a Wireguard access as well. It is expecting a wg.conf file.

Please help us with the same. Thanks Vishal

8

Could you please help me with the wireguard access ?

9

Any updates on the wireguard access?

10

Hi @vishtik

Apologies for the delay from our end. Team is working on providing wireguard access to you. Will revert back to you on the same before EOD

11

Hi @vishtik

As we are continuing this discussion over email to provide support on your query, I’ll go ahead and close this conversation in the community.

Thank you for reaching out!

12

Following our discussion, we identified the stated issues and provided the corresponding resolutions.

Please feel free to reach out if you have any further questions or need additional support.

Issues Identified Resolution Provided
Synchronization configuration failure / HTTP 403 Forbidden error User roles were reassigned to ensure appropriate access permissions.
Authentication failure The user’s profile was updated to include the “first name” attribute in the Keycloak configuration.

Best regards,
Varaniya Selvaraja,
Product Owner - MOSIP Platform
On behalf of the MOSIP Team