MOSIP SMTP Mail Issue

reddi3 · February 19, 2024, 7:28am

Hi Team,

We have configured the SMTP settings in our MOSIP system for triggering the mail notifications. But, when we initiate the mail OTP from Pre-RegUI, it is asking me to enter the OTP but I haven’t received any. I have checked with both official and personal ID(GMAIL) but didn’t receive any OTP. I even verified logging in with the mail ID which I configured in the MOSIP system and sent the mails manually and able to send/receive. We are also able to see the relative logs in the prereg-application with 200 response. Kindly check and let us know if we missed anything.

Please find the below screenshots for your reference.

Thanks & Regards
Naveen

Rakshith_B · February 19, 2024, 2:40pm

Hello Naveen,

Could you please check and share the kernel-notification-service logs? Also, could you confirm if you’re using mock-smtp or real SMTP?

Thanks,
Rakshith

reddi3 · February 21, 2024, 6:15am

Hi Rakshith,

Please find the logs screenshot for kernel-notification-service below:

As shown in above screenshot, Is it because of restriction from the mail server?

FYI…Our SMTP settings are configured in the email-gateway configmap of kernel namespace as shown below:

We also observed that this value has been hardcoded in the kernel default properties file which could also be the reason for our mail server to block the mail with anonymous address.

mosip.kernel.notification.email.from=do-not-reply@mosip.io

For your second question, we have deployed mock-smtp service as part of the all MOSIP modules installation. When we deploy actual smtp service, this can be replaced right?

Thanks
Naveen

Rakshith_B · February 27, 2024, 6:22am

Hi Naveen,

yes add the “from” address in mosip.kernel.notification.email.from and
to enable real SMTP. Set mosip.kernel.auth.proxy-email to false.

github.com

mosip/mosip-config/blob/v1.2.0.1-B3/application-default.properties#L293


      
          ## DOB
          mosip.default.dob.month=01
          mosip.default.dob.day=01
          mosip.login.mode= email,mobile
          
          ## Notification
          mosip.registration.processor.notification.types=EMAIL
          mosip.notificationtype=SMS|EMAIL
          mosip.kernel.sms.proxy-sms=true
          mosip.kernel.auth.proxy-otp=true
          mosip.kernel.auth.proxy-email=true
          ## Notification lanugage types: either PRIMARY or BOTH 
          mosip.notification.language-type=BOTH
          
          ## System 
          logging.level.org.springframework.web.filter.CommonsRequestLoggingFilter=INFO
          
          ## Admin
          mosip.min-digit-longitude-latitude=4
          mosip.kernel.filtervalue.max_columns=20
          auth.server.admin.validate.url=${mosip.kernel.authmanager.url}/v1/authmanager/authorize/admin/validateToken

Also, ensure that you are passing the correct username, password, host, and port.

Thanks,
Rakshith

reddi3 · February 27, 2024, 8:17am

Hi Rakshith,

Thanks for the response. Will try this configurations and let you know if any issue.

Thanks
Naveen

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