Hello Mosip Team ,
I have installed mosip sandbox v3 without DNS and generated certificate using openssl.
I am getting error while login into mosip portal
Below is the log from admin-service pod
{“@timestamp”:“2025-09-11T04:52:48.024Z”,“@version”:“1”,“message”:“offline verification for environment profile. UserName: globaladmin”,“logger_name”:“io.mosip.kernel.authcodeflowproxy.api.validator.ValidateTokenUtil”,“thread_name”:“http-nio-8098-exec-2”,“level”:“INFO”,“level_value”:20000,“appName”:“admin-service”,“traceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“spanId”:“56018fa46d6e94f8”,“spanExportable”:“false”,“X-Span-Export”:“false”,“X-B3-SpanId”:“56018fa46d6e94f8”,“X-B3-ParentSpanId”:“f4629ed29bff4b34”,“X-B3-TraceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“parentId”:“f4629ed29bff4b34”}
{“@timestamp”:“2025-09-11T04:52:48.032Z”,“@version”:“1”,“message”:“Error downloading Public key from serverCannot obtain jwks from url https://iam.sandbox.xyz.net/auth/realms/mosip/protocol/openid-connect/certs",“logger_name”:“io.mosip.kernel.authcodeflowproxy.api.validator.ValidateTokenUtil”,“thread_name”:“http-nio-8098-exec-2”,“level”:“ERROR”,“level_value”:40000,“appName”:“admin-service”,“traceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“spanId”:“56018fa46d6e94f8”,“spanExportable”:“false”,“X-Span-Export”:“false”,“X-B3-SpanId”:“56018fa46d6e94f8”,“X-B3-ParentSpanId”:“f4629ed29bff4b34”,“X-B3-TraceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“parentId”:"f4629ed29bff4b34”}
{“@timestamp”:“2025-09-11T04:52:48.032Z”,“@version”:“1”,“message”:“offline verification for environment profile. UserName: globaladmin”,“logger_name”:“io.mosip.kernel.authcodeflowproxy.api.validator.ValidateTokenUtil”,“thread_name”:“http-nio-8098-exec-2”,“level”:“INFO”,“level_value”:20000,“appName”:“admin-service”,“traceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“spanId”:“56018fa46d6e94f8”,“spanExportable”:“false”,“X-Span-Export”:“false”,“X-B3-SpanId”:“56018fa46d6e94f8”,“X-B3-ParentSpanId”:“f4629ed29bff4b34”,“X-B3-TraceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“parentId”:“f4629ed29bff4b34”}
{“@timestamp”:“2025-09-11T04:52:48.037Z”,“@version”:“1”,“message”:“Error downloading Public key from serverCannot obtain jwks from url https://iam.sandbox.xyz.net/auth/realms/mosip/protocol/openid-connect/certs",“logger_name”:“io.mosip.kernel.authcodeflowproxy.api.validator.ValidateTokenUtil”,“thread_name”:“http-nio-8098-exec-2”,“level”:“ERROR”,“level_value”:40000,“appName”:“admin-service”,“traceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“spanId”:“56018fa46d6e94f8”,“spanExportable”:“false”,“X-Span-Export”:“false”,“X-B3-SpanId”:“56018fa46d6e94f8”,“X-B3-ParentSpanId”:“f4629ed29bff4b34”,“X-B3-TraceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“parentId”:"f4629ed29bff4b34”}
{“@timestamp”:“2025-09-11T04:52:48.038Z”,“level”:“ACCESS”,“level_value”:70000,“traceId”:“a4d99c2fbcb54684f4629ed29bff4b34”,“statusCode”:500,“req.requestURI”:“/v1/admin/login-redirect/aHR0cHM6Ly9hZG1pbi5zYW5kYm94Lnh5ei5uZXQv”,“bytesSent”:186,“timeTaken”:0.024,“appName”:“admin-service”,“req.userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36”,“req.xForwardedFor”:“10.20.28.18,10.31.87.106”,“req.referer”:“-”,“req.method”:“GET”,“req.remoteHost”:“127.0.0.6”}
{“@timestamp”:“2025-09-11T04:52:49.674Z”,“level”:“ACCESS”,“level_value”:70000,“traceId”:“378fd18683f06948b4554641ec01ac54”,“statusCode”:200,“req.requestURI”:“/v1/admin/actuator/prometheus”,“bytesSent”:15849,“timeTaken”:0.002,“appName”:“admin-service”,“req.userAgent”:“Prometheus/2.28.1”,“req.xForwardedFor”:“-”,“req.referer”:“-”,“req.method”:“GET”,“req.remoteHost”:“127.0.0.6”}