Scheduled Downtime for Notification Services in Collab Environment - 26th March 2026

1

Dear MOSIP Community,

We hope you’re doing well! :cherry_blossom:

Please be informed that the Collab environment will undergo scheduled maintenance, during which some services may be temporarily unavailable.

Downtime Schedule:

:date: Date: 26th March 2026
:alarm_clock: Time: 3:00 PM – 6:00 PM IST

Reason for Downtime:

We are performing a clean-up of unused data in the database to optimise storage utilisation and improve system efficiency.

Impact:

:warning: During this activity, the system may experience temporary downtime or reduced performance. Users might face intermittent unavailability or delays in processing requests until the maintenance is completed.

We apologize for any inconvenience and appreciate your patience as we work to improve your experience.

If you have any questions or concerns, please feel free to reach out to our support team. Your understanding and support are greatly valued.

Thank you for being a valued part of the MOSIP community. :pray:

Warm regards,
On behalf of MOSIP
Varaniya S
Product Owner - MOSIP

2

Hi @Varaniya1 ,

Is the downtime maintenance already in motion as compared to the communication as I am currently facing as issue with adding my newly created collab credentials both via Mobile and Web.

When I try verification via eSignet using credentials provided via my emails, the system responds with “Please enter valid UIN”