When I try to authenticate my National ID with the Education Minister in eSignet, I get an error message saying “Failed to send otp.” Please help me.
Dear @tadesse_meserete
Welcome to the MOSIP Community!
Thank you for reporting the issue. Could you please share more details about the error?
Specifically, a screenshot of the error message or any logs you see would be helpful in identifying the cause of the “Failed to send OTP” issue during National ID authentication with the Education Minister in eSignet.
Looking forward to your response.
Best regards,
MOSIP Team
Dear @tadesse_meserete
Gentle reminder, if you could please share more details about the error? Error logs will be helpful for us to find the RCA and respond.
Looking forward to your response.
Best regards,
MOSIP Team