Authentication Failed: Request failed with status code 504

Support
1

GovStack uses E-signet for authentication in the sandbox.
We used this deployment guide.

Recently E-signet failed with

Authentication Failed: Request failed with status code 504

Could you please take a look and help with it?

2

Hi @oleksiidn

Thanks for raising the concern on this channel, our e-Signet team will look into this ASAP!

@Anusha_sunkadh FYI

Best Regards,
Team MOSIP

3

Hi @oleksiidn

Can you pls share the esignet logs to know the root cause.

4

Hi!
Thank you for the reply.
Unfortunately I don’t have logs from esignet during the issue.

We restarted ida-auth pod and it helps.

5

Hi @oleksiidn

So the issue from your end is resolved?

Best Regards,
Team MOSIP