Manage My VID in Resident Portal not Rendering

1

Dear MOSIP Team,

We are facing an issue with Manage My VID in Resident portal. The UI is not being rendered for this section.

image
image1913×604 17.6 KB

I found some error logs in the resident service pod once I login:

{"@timestamp":"2026-01-13T03:39:13.507Z","@version":"1","message":"Exception Root Cause: RES-SER-470 --> No Record(s) found ","logger_name":"io.mosip.kernel.core.exception.ExceptionUtils","thread_name":"http-nio-8099-exec-1","level":"ERROR","level_value":40000,"appName":"resident","traceId":"d903a0fe000bd597","spanExportable":"false","req.requestURI":"/resident/v1/profile","req.xForwardedFor":"10.78.138.141,10.78.146.186","X-Span-Export":"false","req.queryString":"languageCode=eng","req.method":"GET","req.userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36","spanId":"d903a0fe000bd597","X-B3-SpanId":"d903a0fe000bd597","X-B3-TraceId":"d903a0fe000bd597","req.remoteHost":"127.0.0.6","req.requestURL":"http://10.78.146.186/resident/v1/profile"}
{"@timestamp":"2026-01-13T03:39:13.508Z","level":"ACCESS","level_value":70000,"traceId":"25547e0a436aab35","statusCode":200,"req.requestURI":"/resident/v1/authorize/admin/validateToken","bytesSent":123,"timeTaken":0.014,"appName":"resident","req.userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36","req.xForwardedFor":"10.78.138.141,10.78.146.186","req.referer":"https://10.78.146.186/resident-ui/","req.method":"GET","req.remoteHost":"127.0.0.6"}
{"@timestamp":"2026-01-13T03:39:13.509Z","@version":"1","message":"io.mosip.resident.exception.ResidentServiceException: RES-SER-470 --> No Record(s) found\n\tat io.mosip.resident.service.impl.ResidentServiceImpl.getUserinfo(ResidentServiceImpl.java:2244)\n\tat io.mosip.resident.controller.ResidentController.userinfo(ResidentController.java:642)\n\tat io.mosip.resident.controller.ResidentController$$FastClassBySpringCGLIB$$f61d0b1e.invoke(<generated>)\n\tat org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)\n\tat org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:684)\n\tat io.mosip.resident.controller.ResidentController$$EnhancerBySpringCGLIB$$ed08741c.userinfo(<generated>)\n\tat java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:566)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:209)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:102)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:877)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:783)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:991)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:925)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:974)\n\tat org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:866)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:634)\n\tat org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:851)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:741)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.servlet.resource.ResourceUrlEncodingFilter.doFilter(ResourceUrlEncodingFilter.java:60)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat ch.qos.logback.classic.helpers.MDCInsertingServletFilter.doFilter(MDCInsertingServletFilter.java:49)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:158)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:126)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:111)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat io.mosip.kernel.websub.api.filter.IntentVerificationFilter.doFilterInternal(IntentVerificationFilter.java:89)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.web.trace.servlet.HttpTraceFilter.doFilterInternal(HttpTraceFilter.java:84)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat io.mosip.resident.config.ReqResFilter.doFilter(ReqResFilter.java:39)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat io.mosip.kernel.websub.api.filter.MultipleReadRequestBodyFilter.doFilter(MultipleReadRequestBodyFilter.java:28)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat io.mosip.kernel.auth.defaultadapter.filter.AuthFilter.successfulAuthentication(AuthFilter.java:253)\n\tat org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:240)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178)\n\tat org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357)\n\tat org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.HttpPutFormContentFilter.doFilterInternal(HttpPutFormContentFilter.java:109)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:81)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.cloud.sleuth.instrument.web.ExceptionLoggingFilter.doFilter(ExceptionLoggingFilter.java:48)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat brave.servlet.TracingFilter.doFilter(TracingFilter.java:86)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)\n\tat io.mosip.kernel.core.logger.config.SleuthValve.invoke(SleuthValve.java:36)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.base/java.lang.Thread.run(Thread.java:829)\n","logger_name":"io.mosip.resident.exception.ApiExceptionHandler","thread_name":"http-nio-8099-exec-1","level":"ERROR","level_value":40000,"appName":"resident","traceId":"d903a0fe000bd597","spanExportable":"false","req.requestURI":"/resident/v1/profile","req.xForwardedFor":"10.78.138.141,10.78.146.186","X-Span-Export":"false","req.queryString":"languageCode=eng","req.method":"GET","req.userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36","spanId":"d903a0fe000bd597","X-B3-SpanId":"d903a0fe000bd597","X-B3-TraceId":"d903a0fe000bd597","req.remoteHost":"127.0.0.6","req.requestURL":"http://10.78.146.186/resident/v1/profile"}

Could you please help us out here

Thanks & Regards,
Durgesh Mahajan

2

Hi Durgesh Mahajan,

Thanks for reaching out.

From the error you shared, I observed that it originates from
ResidentServiceImpl.java:2244, which corresponds to the v1.2.0.1 tag.

Reference:
https://github.com/mosip/resident-services/blob/e98f241992fe89c319a8f8e60cff7d9cbb8b6e80/resident/resident-service/src/main/java/io/mosip/resident/service/impl/ResidentServiceImpl.java#L2244

Please note that Resident UI is not supported in the v1.2.0.1 tag.

Recommendation

I recommend using the latest supported versions based on your Java setup:

:white_check_mark: Java 21 (Latest)

:white_check_mark: Java 11

Documentation & Compatibility

Please also refer to the official documentation and compatibility guidelines:

Let me know if you need any help verifying image tags, module compatibility, or applying configurations.

Regards,
Kamesh Shekhar Prasad
Developer – Resident Portal

Update My Data page not rendering in Resident Portal
3

Hi Kamesh,

Thank you for the response.
We have deployed all the modules of MOSIP on-prem having v1.2.0.1 indeed. Could you please confirm if we update the resident-service version to v1.2.1.2, do we also need to update the versions for all the modules listed here: Resident Services v0.9.1 | MOSIP Docs 1.2.0

Thanks & Regards,
Durgesh Mahajan

4

Hi Durgesh,

Yes — deploying only Resident Services v1.2.1.2 will not work.
You also need to deploy the compatible images listed for this version, as the corresponding code changes were made across those modules as well and have been thoroughly tested together.

Please ensure that all the required modules are deployed as per the official compatibility list for v1.2.1.2 to avoid runtime and integration issues.

Let me know if you need help validating the image versions or deployment setup.

Regards,
Kamesh Shekhar Prasad
Developer – Resident Portal

5

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