Constant error when sending OTP Validation

Developer
1

{
“transactionID”: “36aea707-fa71-4cd2-86d5-5f1a65563082”,
“version”: “1.0”,
“id”: “mosip.identity.auth”,
“errors”: [
{
“errorCode”: “IDA-MLC-007”,
“errorMessage”: “Request could not be processed. Please try again”
}
],
“responseTime”: “2025-06-26T08:06:49.837Z”,
“response”: {
“authStatus”: false,
“authToken”: null
}
}

curl request I sent: curl --location ‘{{base_url}}/idauthentication/v1/auth/{{misp_license_key}}/{{partner_id}}/{{partner_api_key}}’
–header ‘Content-Type: application/json’
–header ‘signature: 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.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.NrJ7UnB2RNG8yA1ktKxt_NOsvy9u1YAAb9ahd2FRJngCeSDBYwAZ5OjrHkUgz5c2v9tgdTy_Qzpbynuo-XLtZ2dJOmnFfERkE3A_Cg0jHAFOy0pV3otourNCaXY1qruwlBW5BSeOtAXM1hf7ri0g7KI6805Ab3mGzbEoVWO7-kprMsyDvPrFAO031FsO–TVA6kt9YwEcY3DaFVVkWsOWUYcHSFY4ky9ZylAyc7qRZi26BJoyTvgjbyXDqyTWx93NYJ1OBQTgXXpFiMg7rgy-K3oI_GGATjrfis6RQgrVq-b8f0Mb_gs-gQ-1wji_p9zdE8Dw_8pVn4MnL9VDclJVw’
–header ‘Authorization: 163054’
–data ‘{“id”:“mosip.identity.auth”,“version”:“1.0”,“requestTime”:“2025-06-26T08:11:56.461Z”,“env”:“Staging”,“domainUri”:“https://api-internal.synergy.mosip.net”,“transactionID”:“ca91651b-6401-43a2-a02a-e3856a77b02e”,“requestedAuth”:{“otp”:true,“demo”:false,“bio”:false},“consentObtained”:true,“individualId”:“7013091807”,“individualIdType”:“UIN”,“thumbprint”:“C1E3F8EFC0A8C36689D1EB955D09751A26DF9150”,“requestSessionKey”:“E_5Ft4WP2Z-CIpiqMeb6D_E4CYn_YYOQnGZxY3k8EE0PL9nq16neJC-fLP6beuVys5zfm2rWWrCALvRJrcVCZwau1AZrxVeUpYwaH5NaV-9WbtCPZUBhiM2OLEZeUknGSBcnDeQ_y4bfSPo74Y1tfrz0JhQICdG_ZerD8sUNBA5uMMAWQmnKOE5clDTvM9TTdPrWcdlhlUBBe_0aPoW8BS_yu_MrAwqmThXVGmtMpqiUaJu70KmIh2JjyuMQTDL69Hh3HHNX1p3HbKRJWRbu2F2GvLNFtbuy-nFC1nLsRha0-i8ZrNdN5o3k4WluDCXyhBHYvoALLvswZqP6H7YBdw”,“requestHMAC”:“BWuHO_W0qa7ieORnU5YKKT_0zhW-RbjkIFVTHfu32lKaMU57NFfo2iyO1LnM3BHGhZLw2ujmRvUBWoqY”,“request”:“tiEx1J0A-HslHs18dzsemeqyBgGhRTV3Yv-3WSgPF6nK5nD_iQr0C98oqMuTbg7YRGscmYj-4ec1NddfzxkkfmzQL5EzbPKy2NU3_-p14_Tlre7–HBFn8uoq7Qk8r3kWnE8rNKYVa_xcF41kC6MlJm2CJXU6SliQw”}’

2

still no fix here. Great support

3

Dear @IceTech,

Welcome to the community! We’re sorry for the delay in getting back to you. We’ve forwarded your query to the team, and they’ll be in touch as soon as they can. Thanks for your understanding!

Best Regards
Team MOSIP

4

Dear @IceTech
hope you are well. Kindly add the error logs from IDA-OTP service logs .
This particular error message can be caused by multiple issues and hence more info will be helpful.

Thanks and regards
Mahesh

5

Hi,

I don’t have access to service logs. I am using an API end point at https://api-internal.synergy.mosip.net. I was given access to this to allow us to build a working proof of concept.

6

Hello IceTech,

As discussed in the meeting please refer to the sessionkey generation and encryption code provided. Hoping this should solve the issue. Meanwhile we would try to provide you with the logs.

Thanks,
Balaji Pujari