Can the partner type be changed after partner registration in MOSIP Collab PMS?

Support
1

Hello MOSIP Team,

I recently registered a partner account in MOSIP Collab PMS, but I accidentally selected the wrong partner type during registration.

Is it possible to change the partner type after registration?

If yes, could you please let me know the steps to update it?

Thank you for your assistance.

2

Hi shofurafm

Thank you for reaching out.Our team will review your request and guide you with the next steps.

Regards,
Mrudula
on behalf of Team MOSIP

3

Hi shofurafm,
Thank you for reaching out.

Currently, once a partner is registered in MOSIP Collab PMS, the partner type cannot be modified or updated for the same partner.

To proceed with a different partner type, you will need to register as a new partner with the required partner type selected during registration.

Please feel free to reach out on the MOSIP Community channels if you need any assistance during the registration process or have any further questions.

Thank you.