# Unable to scan biometric details **URL:** \ **Category:** General\ **Tags:** regclient\ **Created:** [October 18, 2022, 2:09pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182 "2022-10-18T14:09:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 18, 2022, 2:09pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/1 "2022-10-18T14:09:13Z")
Hello, When I want to scan (Iris,finger, face) with mock mds, I get this error: “Unable to scan biometric details” ![image](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/1X/d0f5976efba64f984b41ef1a6138d6fec7b10bd4.png) Anyone have an idea? Thanks ---
**Author:** ![gsasikumar](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@gsasikumar](https://community.mosip.io/u/gsasikumar)\ **Post date:** [October 18, 2022, 2:21pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/2 "2022-10-18T14:21:00Z")
@kamiri did you install the mock mds? > ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 18, 2022, 2:22pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/3 "2022-10-18T14:22:45Z")
thank you for reply 🙂 yes i did ---
**Author:** ![gsasikumar](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@gsasikumar](https://community.mosip.io/u/gsasikumar)\ **Post date:** [October 18, 2022, 2:24pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/4 "2022-10-18T14:24:27Z")
Ok so Mock MDS should be listening in port `4501` is it listening? is there any logs in mock and reg client that you can share ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 18, 2022, 2:55pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/5 "2022-10-18T14:55:25Z")
Yes is run in port 4501 logs in Mock mDS ```auto {"errorCode":"609","errorInfo":"No Description available."} 16:54:21.805 [Thread-134] INFO io.mosip.mock.sbi.service.SBIWorker - Response data :: HTTP/1.1 200 OK Access-Control-Allow-Headers:DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,X-PINGOTHER,Authorization Access-Control-Allow-Origin: * Access-Control-Allow-Methods: "OPTIONS, RCAPTURE, CAPTURE, MOSIPDINFO, MOSIPDISC, STREAM, SETPROFILE, GET, POST" Access-Control-Allow-Credentials: true CACHE-CONTROL:no-cache Content-Length: 153 Content-Type: application/json LOCATION: HTTP://127.0.0.1:4501/ Connection: close {"biometrics":[{"specVersion":"0.9.5","data":"","hash":"","error":{"errorCode":"700","errorInfo":"RCapture Failed because Live streaming was stopped"}}]} ``` ---
**Author:** ![Anusha\_sunkadh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/anusha_sunkadh/32/30_2.png) [@Anusha\_sunkadh](https://community.mosip.io/u/Anusha_sunkadh)\ **Post date:** [October 18, 2022, 3:13pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/6 "2022-10-18T15:13:37Z")
Hi @kamiri Did you check the timeouts in your configuration? > **[Registration Client Configuration](https://docs.mosip.io/1.2.0/modules/registration-client/registration-client-configuration#sbi-related-configurations)** For STREAM : “mosip.registration.mdm.connection.timeout” can you try increasing the value of this configuration? and also which version of mock-MDS are you running? Usually, with mock-MDS, there is no delay so the default timeouts are more than enough. But this is not true with real biometric devices. ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 18, 2022, 4:24pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/7 "2022-10-18T16:24:40Z")
Hi @Anusha_sunkadh Yes I increase the timeout but nothing The version of mock-MDS is “1.2.0.1-B1” ---
**Author:** ![Anusha\_sunkadh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/anusha_sunkadh/32/30_2.png) [@Anusha\_sunkadh](https://community.mosip.io/u/Anusha_sunkadh)\ **Post date:** [October 18, 2022, 6:19pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/8 "2022-10-18T18:19:37Z")
Ok, @kamiri can you confirm if you are able to see the streaming in the registration-client UI? ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 19, 2022, 8:12am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/9 "2022-10-19T08:12:49Z")
This is reg-client output: ![image](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/1X/86fe56c778493b0bfa8bba860fed35e20f2dfc4d.png) ---
**Author:** ![Rakshithb1](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/rakshithb1/32/103_2.png) [@Rakshithb1](https://community.mosip.io/u/Rakshithb1)\ **Post date:** [October 19, 2022, 8:30am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/10 "2022-10-19T08:30:42Z")
@kamiri can you share the registration client logs ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 19, 2022, 8:33am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/11 "2022-10-19T08:33:33Z")
This is the logs of reg-client ```auto C:\Users\########\Documents\tools\jdk-11.0.16.1+1\bin\java.exe -agentlib:jdwp=transport=dt_socket,address=127.0.0.1:62087,suspend=y,server=n -javaagent:C:\Users\########\AppData\Local\JetBrains\IdeaIC2022.2\captureAgent\debugger-agent.jar=file:/C:/Users/########/AppData/Local/Temp/capture.props -Dfile.encoding=UTF-8 -classpath C:\Users\########\AppData\Local\Temp\classpath1954673293.jar io.mosip.registration.controller.Initialization --module-path C:\Users\########\Documents\workspace\lib\openjfx-19_windows-x86_bin-sdk\javafx-sdk-19\lib --add=modules=javafx.controls,javafx.fxml,javafx.base,javafx.web,javafx.swing,javafx.graphics --add-exports javafx.graphics/com.sun.javafx.application=ALL Connected to the target VM, address: '127.0.0.1:62087', transport: 'socket' 18:41:15,348 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [C:\Users\########\Documents\workspace\lib\logback.xml] 18:41:15,349 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback-test.xml] 18:41:15,350 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback.groovy] 18:41:15,350 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [logback.xml] at [file:/C:/Users/########/Documents/workspace/registration-client/registration/registration-services/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs multiple times on the classpath. 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [jar:file:/C:/Users/########/.m2/repository/io/mosip/commons/khazana/1.2.0.1-SNAPSHOT/khazana-1.2.0.1-20220811.090051-35.jar!/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-pdfgenerator-itext/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [jar:file:/C:/Users/########/.m2/repository/io/mosip/kernel/kernel-keymanager-service/1.2.0-SNAPSHOT/kernel-keymanager-service-1.2.0-20220124.080546-443-lib.jar!/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idgenerator-rid/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idgenerator-prid/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idobjectvalidator/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idvalidator-rid/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-qrcodegenerator-zxing/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idvalidator-uin/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/registration-client/registration/registration-services/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idvalidator-prid/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-dataaccess-hibernate/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-templatemanager-velocity/target/classes/logback.xml] 18:41:15,352 |-WARN in ch.qos.logback.classic.LoggerContext[default] - Resource [logback.xml] occurs at [file:/C:/Users/########/Documents/workspace/commons/kernel/kernel-idvalidator-vid/target/classes/logback.xml] 18:41:15,437 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - debug attribute not set 18:41:15,447 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.rolling.RollingFileAppender] 18:41:15,453 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [applicationLog] 18:41:15,465 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property 18:41:15,539 |-INFO in ch.qos.logback.core.rolling.FixedWindowRollingPolicy@7b92dcb6 - No compression will be used 18:41:15,546 |-INFO in ch.qos.logback.core.rolling.RollingFileAppender[applicationLog] - Active log file name: logs/registration.log 18:41:15,546 |-INFO in ch.qos.logback.core.rolling.RollingFileAppender[applicationLog] - File property is set to [logs/registration.log] 18:41:15,548 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.rolling.RollingFileAppender] 18:41:15,548 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [metrics] 18:41:15,821 |-INFO in c.q.l.core.rolling.TimeBasedRollingPolicy@630434944 - No compression will be used 18:41:15,822 |-INFO in c.q.l.core.rolling.TimeBasedRollingPolicy@630434944 - Will use the pattern logs/metrics-archive.%d{yyyy-MM-dd_HH}.log for the active file 18:41:15,825 |-INFO in c.q.l.core.rolling.DefaultTimeBasedFileNamingAndTriggeringPolicy - The date pattern is 'yyyy-MM-dd_HH' from file name pattern 'logs/metrics-archive.%d{yyyy-MM-dd_HH}.log'. 18:41:15,825 |-INFO in c.q.l.core.rolling.DefaultTimeBasedFileNamingAndTriggeringPolicy - Roll-over at the top of every hour. 18:41:15,831 |-INFO in c.q.l.core.rolling.DefaultTimeBasedFileNamingAndTriggeringPolicy - Setting initial period to Tue Oct 18 18:35:15 CEST 2022 18:41:15,833 |-INFO in ch.qos.logback.core.rolling.RollingFileAppender[metrics] - Active log file name: logs/metrics.log 18:41:15,833 |-INFO in ch.qos.logback.core.rolling.RollingFileAppender[metrics] - File property is set to [logs/metrics.log] 18:41:15,835 |-INFO in ch.qos.logback.classic.joran.action.LoggerAction - Setting level of logger [io.mosip] to INFO 18:41:15,835 |-INFO in ch.qos.logback.classic.joran.action.LoggerAction - Setting additivity of logger [io.mosip] to false 18:41:15,835 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [applicationLog] to Logger[io.mosip] 18:41:15,835 |-INFO in ch.qos.logback.classic.joran.action.LoggerAction - Setting level of logger [io.mosip.registration.config.LoggingJsonMeterRegistry] to INFO 18:41:15,835 |-INFO in ch.qos.logback.classic.joran.action.LoggerAction - Setting additivity of logger [io.mosip.registration.config.LoggingJsonMeterRegistry] to false 18:41:15,835 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [metrics] to Logger[io.mosip.registration.config.LoggingJsonMeterRegistry] 18:41:15,835 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - End of configuration. 18:41:15,836 |-INFO in ch.qos.logback.classic.joran.JoranConfigurator@1682cb83 - Registering current configuration as safe fallback point SLF4J: The requested version 1.7.16 by your slf4j binding is not compatible with [1.6] SLF4J: See http://www.slf4j.org/codes.html#version_mismatch for further details. WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by org.springframework.cglib.core.ReflectUtils$1 (file:/C:/Users/########/.m2/repository/org/springframework/spring-core/5.0.6.RELEASE/spring-core-5.0.6.RELEASE.jar) to method java.lang.ClassLoader.defineClass(java.lang.String,byte[],int,int,java.security.ProtectionDomain) WARNING: Please consider reporting this to the maintainers of org.springframework.cglib.core.ReflectUtils$1 WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations WARNING: All illegal access operations will be denied in a future release Tue Oct 18 18:41:34 CEST 2022 Thread[JavaFX-Launcher,5,main] java.lang.ClassNotFoundException: io.mosip.registration.config.DerbySlf4jBridge ---------------------------------------------------------------- Tue Oct 18 18:41:34 CEST 2022: Booting Derby version The Apache Software Foundation - Apache Derby - 10.13.1.1 - (1765088): instance a816c00e-0183-ebf8-cd19-00000fc2a108 on database directory C:\Users\########\Documents\workspace\db\reg with class loader jdk.internal.loader.ClassLoaders$AppClassLoader@512ddf17 Loaded from file:/C:/Users/########/.m2/repository/org/apache/derby/derby/10.13.1.1/derby-10.13.1.1.jar java.vendor=Eclipse Adoptium java.runtime.version=11.0.16.1+1 user.dir=C:\Users\########\Documents\workspace os.name=Windows 10 os.arch=amd64 os.version=10.0 derby.system.home=null derby.stream.error.method=io.mosip.registration.config.DerbySlf4jBridge.bridge Database Class Loader started - derby.database.classpath='' ``` ---
**Author:** ![Rakshithb1](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/rakshithb1/32/103_2.png) [@Rakshithb1](https://community.mosip.io/u/Rakshithb1)\ **Post date:** [October 19, 2022, 8:43am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/12 "2022-10-19T08:43:23Z")
share log file you will find, where you extracted regclient logs \> registration.log ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 19, 2022, 10:14am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/13 "2022-10-19T10:14:38Z")
> **[Untitled 2022-10-19 06:13:30 - Share Text](https://sharetext.me/mnemnhn2nl)** > > Untitled 2022-10-19 06:13:30 ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 19, 2022, 12:00pm UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/14 "2022-10-19T12:00:17Z")
{“biometrics”:[{“specVersion”:“0.9.5”,“data”:“”,“hash”:“”,“error”:{“errorCode”:“701”,“errorInfo”:“RCapture Failed because Capture Timeout has happened”}}]} ---
**Author:** ![thamarai\_kannan](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/thamarai_kannan/32/83_2.png) [@thamarai\_kannan](https://community.mosip.io/u/thamarai_kannan)\ **Post date:** [October 20, 2022, 4:56am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/15 "2022-10-20T04:56:05Z")
hi @kamiri , Did you running the regclient in Local System using IDE (Eclipse or Intellij). if yes can you let us know the java version used in the system. Also Please share the complete registration log file (file present in Log folder) ---
**Author:** ![Anusha\_sunkadh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/anusha_sunkadh/32/30_2.png) [@Anusha\_sunkadh](https://community.mosip.io/u/Anusha_sunkadh)\ **Post date:** [October 20, 2022, 8:15am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/16 "2022-10-20T08:15:05Z")
Hello @kamiri as per the logs shared, it seems to be an issue with incorrect timeout values. can you share the below configuration with their values set in your environment? mosip.registration.capture\_time\_out mosip.registration.mdm.connection.timeout mosip.registration.mdm.STREAM.connection.timeout mosip.registration.mdm.RCAPTURE.connection.timeout mosip.registration.mdm.MOSIPDINFO.connection.timeout mosip.registration.mdm.MOSIPDISC.connection.timeout thanks ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 20, 2022, 8:17am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/17 "2022-10-20T08:17:31Z")
Yes, I ran locally using the IDE, and I used Java version 11. The log file is in the comment at the top ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 20, 2022, 8:20am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/18 "2022-10-20T08:20:22Z")
> [@Anusha\_sunkadh](#): > > mosip.registration.capture\_time\_out #Timeout used in MDM request. mosip.registration.capture\_time\_out=10000 **mosip.registration.mdm.STREAM.connection.timeout —\> NOT SET** mosip.registration.mdm.connection.timeout=10000 mosip.registration.mdm.RCAPTURE.connection.timeout=40000 mosip.registration.mdm.MOSIPDINFO.connection.timeout=5000 mosip.registration.mdm.MOSIPDISC.connection.timeout=5000 ---
**Author:** ![Anusha\_sunkadh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/anusha_sunkadh/32/30_2.png) [@Anusha\_sunkadh](https://community.mosip.io/u/Anusha_sunkadh)\ **Post date:** [October 20, 2022, 8:24am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/19 "2022-10-20T08:24:40Z")
ok, can you test with the below values: mosip.registration.capture\_time\_out=50000 mosip.registration.mdm.connection.timeout=50000 mosip.registration.mdm.RCAPTURE.connection.timeout=40000 ---
**Author:** ![kamiri](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kamiri](https://community.mosip.io/u/kamiri)\ **Post date:** [October 20, 2022, 8:51am UTC](https://community.mosip.io/t/unable-to-scan-biometric-details/182/20 "2022-10-20T08:51:39Z")
> [@Anusha\_sunkadh](#): > > 40000 Yes I tested but nothing log —\> ```auto 2022-10-20 10:49:30,828 INFO [JavaFX Application Thread] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Capture request called1666255770828 2022-10-20 10:49:30,828 INFO [JavaFX Application Thread] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Scan process ended for capturing biometrics 2022-10-20 10:49:30,829 INFO [JavaFX Application Thread] i.m.r.c.d.Streamer : Streamer Thread initiation started for : 1666255770829 2022-10-20 10:49:30,829 INFO [Thread-15] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Capture request started1666255770829 2022-10-20 10:49:30,829 INFO [Thread-15] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Finding exception bio attributes1666255770829 2022-10-20 10:49:30,829 INFO [Thread-15] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Checking subType is whether exception photo or not 2022-10-20 10:49:30,829 INFO [JavaFX Application Thread] i.m.r.c.d.Streamer : Streamer Thread initiated completed for : 1666255770829 2022-10-20 10:49:30,829 INFO [Thread-15] i.m.r.c.d.BiometricsController : REGISTRATION - USER_REGISTRATION - BIOMETRICS_CONTROLLER - REGISTRATION - REG - Checking subType is whether exception photo or not 2022-10-20 10:49:30,830 INFO [Thread-15] i.m.r.s.b.i.BioServiceImpl : Entering into captureModality method.. 1666255770830 2022-10-20 10:49:30,830 INFO [Thread-15] i.m.r.m.s.i.MosipDeviceSpecificationFactory : MosipDeviceSpecificationFactory - REGISTRATION - REG - Finding MosipDeviceSpecificationProvider for spec version : 0.9.5 2022-10-20 10:49:30,830 INFO [Thread-15] i.m.r.m.s.i.MosipDeviceSpecificationFactory : MosipDeviceSpecificationFactory - REGISTRATION - REG - Finding MosipDeviceSpecificationProvider for spec version : 0.9.5 in providers : [io.mosip.registration.mdm.sbi.spec_1_0.service.impl.MosipDeviceSpecification_SBI_1_0_ProviderImpl@35ffd569, io.mosip.registration.mdm.spec_0_9_2.service.impl.MosipDeviceSpecification_092_ProviderImpl@40f5b4ad, io.mosip.registration.mdm.spec_0_9_5.service.impl.MosipDeviceSpecification_095_ProviderImpl@13e7aaad] 2022-10-20 10:49:30,830 INFO [Thread-15] i.m.r.m.s.s.i.MosipDeviceSpecification_095_ProviderImpl : MosipDeviceSpecification_095_ProviderImpl - REGISTRATION - REG - Entering into rCapture method for moadlity : FINGERPRINT_SLAB_RIGHT .....1666255770830 2022-10-20 10:50:10,838 ERROR [Thread-15] i.m.r.m.s.s.i.MosipDeviceSpecification_095_ProviderImpl : Failed to capture biometrics java.net.SocketTimeoutException: Read timed out at java.base/java.net.SocketInputStream.socketRead0(Native Method) at java.base/java.net.SocketInputStream.socketRead(SocketInputStream.java:115) at java.base/java.net.SocketInputStream.read(SocketInputStream.java:168) at java.base/java.net.SocketInputStream.read(SocketInputStream.java:140) at org.apache.http.impl.conn.LoggingInputStream.read(LoggingInputStream.java:84) at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:137) at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:153) at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:280) at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:138) at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56) at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259) at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163) at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:157) at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273) at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) at io.mosip.registration.mdm.service.impl.MosipDeviceSpecificationHelper.getHttpClientResponseEntity(MosipDeviceSpecificationHelper.java:278) at io.mosip.registration.mdm.spec_0_9_5.service.impl.MosipDeviceSpecification_095_ProviderImpl.rCapture(MosipDeviceSpecification_095_ProviderImpl.java:203) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:197) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88) at io.micrometer.core.aop.CountedAspect.interceptAndRecord(CountedAspect.java:100) at jdk.internal.reflect.GeneratedMethodAccessor225.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633) at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:174) at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88) at io.micrometer.core.aop.TimedAspect.processWithTimer(TimedAspect.java:105) at io.micrometer.core.aop.TimedAspect.timedMethod(TimedAspect.java:94) at jdk.internal.reflect.GeneratedMethodAccessor143.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633) at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) at com.sun.proxy.$Proxy211.rCapture(Unknown Source) at io.mosip.registration.service.bio.impl.BioServiceImpl.captureModality(BioServiceImpl.java:88) at io.mosip.registration.controller.device.BiometricsController.rCapture(BiometricsController.java:1288) at io.mosip.registration.controller.device.BiometricsController$4$1.call(BiometricsController.java:1058) at io.mosip.registration.controller.device.BiometricsController$4$1.call(BiometricsController.java:1045) at javafx.concurrent.Task$TaskCallable.call(Task.java:1425) at java.base/java.util.concurrent.FutureTask.run$$$capture(FutureTask.java:264) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java) at javafx.concurrent.Service.lambda$executeTask$6(Service.java:725) at java.base/java.security.AccessController.doPrivileged(Native Method) at javafx.concurrent.Service.lambda$executeTask$7(Service.java:724) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base/java.lang.Thread.run(Thread.java:829) 2022-10-20 10:50:10,859 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert generation has been started 2022-10-20 10:50:10,859 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert generation has been ended 2022-10-20 10:50:12,564 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert closing has been started 2022-10-20 10:50:12,569 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert closing has been ended 2022-10-20 10:50:12,570 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert closing has been started 2022-10-20 10:50:12,570 INFO [JavaFX Application Thread] i.m.r.c.r.AlertController : REGISTRATION - ALERT_CONTROLLER - ALERT_GENERATION - REGISTRATION - REG - Alert closing has been ended 2022-10-20 10:50:12,570 ERROR [STREAMER_THREAD] i.m.r.c.d.Streamer : Failed in streamer_thread java.io.IOException: Attempted read on closed stream. at org.apache.http.conn.EofSensorInputStream.isReadAllowed(EofSensorInputStream.java:107) at org.apache.http.conn.EofSensorInputStream.read(EofSensorInputStream.java:116) at io.mosip.registration.controller.device.Streamer.retrieveNextImage(Streamer.java:156) at io.mosip.registration.controller.device.Streamer$1.run(Streamer.java:100) at java.base/java.lang.Thread.run(Thread.java:829) ``` [Next page](https://community.mosip.io/t/unable-to-scan-biometric-details/182.md?page=2)