# Self Registration Collab Credentials Not Working

**URL:** <https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609>\
**Category:** General\
**Tags:** esignet\
**Created:** [March 27, 2026, 12:39pm UTC](https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609 "2026-03-27T12:39:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Julius\_w](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/julius_w/32/1981_2.png) [@Julius\_w](https://community.mosip.io/u/Julius_w)\
**Post date:** [March 27, 2026, 12:39pm UTC](https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609/1 "2026-03-27T12:39:29Z")

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Hi @Varaniya1 ,

I was asked to open a separate thread regarding an issue with the Collab credentials.

When I try to access the credentials through either the Inji web ([https://injiweb.collab.mosip.net/](https://injiweb.collab.mosip.net/)) or the Inji wallet mobile wallet, the system returns **“Invalid UID.”** However, I am entering the same UID that was shared with me by email when the Collab credentials were created.

Could you please help check whether the UID is still valid or whether there may be an issue with how it was generated or registered?

Try the vNID shared below: _8523091283_

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/2X/6/625601b0a7f48819d29d6d95b1d04d6ee72ce875.png)

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**Author:** ![Varaniya1](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/varaniya1/32/1322_2.png) [@Varaniya1](https://community.mosip.io/u/Varaniya1)\
**Post date:** [March 27, 2026, 2:01pm UTC](https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609/2 "2026-03-27T14:01:41Z")

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Hi @Julius_w ,

Thank you for reaching out to us.

Yes the team is working on this issue, will update you as soon as the issue is resolved

Regards,  
Varaniya S  
Product Owner  
On behalf of Team MOSIP

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**Author:** ![Varaniya1](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/varaniya1/32/1322_2.png) [@Varaniya1](https://community.mosip.io/u/Varaniya1)\
**Post date:** [April 2, 2026, 4:35am UTC](https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609/3 "2026-04-02T04:35:49Z")

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Hi @Julius_w ,

This issue has been resolved, and you should now be able to authenticate your UID. Could you please verify and confirm?

Regards,  
Varaniya S

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**Author:** ![system](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/1X/f60a343830fe848c9a68e2d1cc654d0cb7fbbaf2.svg) [@system](https://community.mosip.io/u/system)\
**Post date:** [April 12, 2026, 4:36am UTC](https://community.mosip.io/t/self-registration-collab-credentials-not-working/2609/4 "2026-04-12T04:36:27Z")

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