# Pre-registration login

**URL:** <https://community.mosip.io/t/pre-registration-login/289>\
**Category:** Developer\
**Tags:** pre-registration\
**Created:** [January 3, 2023, 11:16am UTC](https://community.mosip.io/t/pre-registration-login/289 "2023-01-03T11:16:43Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![bch](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/bch/32/438_2.png) [@bch](https://community.mosip.io/u/bch)\
**Post date:** [January 3, 2023, 11:16am UTC](https://community.mosip.io/t/pre-registration-login/289/1 "2023-01-03T11:16:43Z")

</div>

Hello,

I have an issue by authenticate usign otpWithCaptcha API of preregistration-application-service, this error not appears if i set mosip.preregistration.captcha.enable=false ( there is another issue after send otp for validation):

2023-01-04 09:11:43,177 [http-nio-9090-exec-2] INFO [i.m.k.l.l.i.Slf4jLoggerImpl].info.57 : In fetchTemplate of NotificationServiceUtil for templateName OTP-email-subject-template  
2023-01-04 09:12:16,763 [HikariPool-1 housekeeper] WARN [c.z.h.p.HikariPool$HouseKeeper].run.758 : HikariPool-1 - Thread starvation or clock leap detected (housekeeper delta=51s719ms849µs400ns).  
2023-01-04 09:17:32,046 [http-nio-9090-exec-2] ERROR [i.m.k.a.d.h.ValidateTokenHelper].doOnlineTokenValidation.266 : Token validation failed for accessToken eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJ5Tld1WjhrbjRfeXNhX0NqWFNtUzhfdXRTTWpsbEdvN3FUOU9hUkhqTmZZIn0.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.EEQPr3cZNQdVf4sMT0UO1U3zjBC0lFyP-H3nv5AQZJtAvuDaonhZmebiwPxBPD4Nya0U7cMOmXJqiSp49BzcP\_RAIVQJ7uHHW-TZ\_ffXF-X-TwDyQACShPOEXXPs\_XZ8zCRbPAzI63mgDmITdj2JtPWV1apTU1gjjWVY\_p1YoWsQSIuSPiQYv7vhKuVfV4quAZKwE5PvImogJGnsNTStHiIAF4kFH4fhT3la6e8JId9yVfl\_A2N41jNlsj0J4hgS-djhgdXmBZajd4ucya1f3T1vSR2RvFtaROibY6Pm70arczI53CNnmGE2d–V59F74IaQXUvbK8K894UUNys-Rw  
org.springframework.web.client.HttpClientErrorException: 401 Unauthorized  
at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:94)  
at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:79)  
at org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63)  
at org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:766)  
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:724)  
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:680)  
at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:600)  
at io.mosip.kernel.auth.defaultadapter.helper.ValidateTokenHelper.doOnlineTokenValidation(ValidateTokenHelper.java:264)  
at io.mosip.kernel.auth.defaultadapter.helper.TokenValidationHelper.doOnlineTokenValidation(TokenValidationHelper.java:49)  
at io.mosip.kernel.auth.defaultadapter.helper.TokenValidationHelper.getOnlineTokenValidatedUserResponse(TokenValidationHelper.java:45)  
at io.mosip.kernel.auth.defaultadapter.config.SelfTokenRestInterceptor.isTokenValid(SelfTokenRestInterceptor.java:104)  
at io.mosip.kernel.auth.defaultadapter.config.SelfTokenRestInterceptor.intercept(SelfTokenRestInterceptor.java:85)  
at org.springframework.http.client.InterceptingClientHttpRequest$InterceptingRequestExecution.execute(InterceptingClientHttpRequest.java:92)  
at brave.spring.web.TracingClientHttpRequestInterceptor.intercept(TracingClientHttpRequestInterceptor.java:53)  
at org.springframework.cloud.sleuth.instrument.web.client.LazyTracingClientHttpRequestInterceptor.intercept(TraceWebClientAutoConfiguration.java:293)  
at org.springframework.http.client.InterceptingClientHttpRequest$InterceptingRequestExecution.execute(InterceptingClientHttpRequest.java:92)  
at org.springframework.http.client.InterceptingClientHttpRequest.executeInternal(InterceptingClientHttpRequest.java:76)  
at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:48)  
at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:53)  
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:723)  
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:680)  
at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:600)  
at io.mosip.preregistration.application.service.util.NotificationServiceUtil.fetchTemplate(NotificationServiceUtil.java:353)  
at io.mosip.preregistration.application.service.util.NotificationServiceUtil.applyTemplate(NotificationServiceUtil.java:318)  
at io.mosip.preregistration.application.service.util.NotificationServiceUtil.invokeEmailNotification(NotificationServiceUtil.java:209)  
at io.mosip.preregistration.application.service.OTPManager.sendOtp(OTPManager.java:170)  
at io.mosip.preregistration.application.service.LoginService.sendOTP(LoginService.java:151)  
at io.mosip.preregistration.application.service.LoginService.validateCaptchaAndSendOtp(LoginService.java:215)  
at io.mosip.preregistration.application.service.LoginService$$FastClassBySpringCGLIB$$bcde9573.invoke()  
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)  
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:684)  
at io.mosip.preregistration.application.service.LoginService$$EnhancerBySpringCGLIB$$941d85d1.validateCaptchaAndSendOtp()  
at io.mosip.preregistration.application.controller.LoginController.sendOtpWithCaptcha(LoginController.java:259)  
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)  
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)  
at java.base/java.lang.reflect.Method.invoke(Method.java:566)  
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:209)  
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)  
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:102)  
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:877)  
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:783)  
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)  
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:991)  
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:925)  
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:974)  
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:877)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)  
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:851)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at ch.qos.logback.classic.helpers.MDCInsertingServletFilter.doFilter(MDCInsertingServletFilter.java:49)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:158)  
at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:126)  
at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:111)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.boot.actuate.web.trace.servlet.HttpTraceFilter.doFilterInternal(HttpTraceFilter.java:84)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320)  
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)  
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)  
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215)  
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178)  
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357)  
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.web.filter.HttpPutFormContentFilter.doFilterInternal(HttpPutFormContentFilter.java:109)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:81)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.cloud.sleuth.instrument.web.ExceptionLoggingFilter.doFilter(ExceptionLoggingFilter.java:48)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at brave.servlet.TracingFilter.doFilter(TracingFilter.java:86)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)  
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)  
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)  
at io.mosip.kernel.core.logger.config.SleuthValve.invoke(SleuthValve.java:36)  
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)  
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)  
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)  
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)  
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)  
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)  
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)  
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)  
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)  
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)  
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)  
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)  
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)  
at java.base/java.lang.Thread.run(Thread.java:829)

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<div class="post-metadata">

**Author:** ![mayuradesh](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@mayuradesh](https://community.mosip.io/u/mayuradesh)\
**Post date:** [January 5, 2023, 10:28am UTC](https://community.mosip.io/t/pre-registration-login/289/2 "2023-01-05T10:28:39Z")

</div>

Hello

I am not clear how you are invoking the endpoint with captcha enabled from swagger/postman.  
The endpoint ‘/login/sendOtpWithCaptcha’ is used from UI since captcha can be entered from UI. From swagger /postman it is not possible to add the captcha token.  
Instead you can use the endpoint ‘/login​/sendOtp​/langcode’ to generate otp.

Hope this helps.

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<div class="post-metadata">

**Author:** ![bch](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/bch/32/438_2.png) [@bch](https://community.mosip.io/u/bch)\
**Post date:** [January 6, 2023, 3:06pm UTC](https://community.mosip.io/t/pre-registration-login/289/3 "2023-01-06T15:06:49Z")

</div>

Thanks @mayuradesh for the repley,

yes it on UI the test its the same issue on [Pre-registration UI invalidate token! - #6 by mayuradesh](https://community.mosip.io/t/pre-registration-ui-invalidate-token/263/6)

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<div class="post-metadata">

**Author:** ![gsasikumar](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@gsasikumar](https://community.mosip.io/u/gsasikumar)\
**Post date:** [January 10, 2023, 1:10pm UTC](https://community.mosip.io/t/pre-registration-login/289/4 "2023-01-10T13:10:49Z")

</div>

@bch can you share the information thats asked by @mayuradesh ?

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<div class="post-metadata">

**Author:** ![bch](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/bch/32/438_2.png) [@bch](https://community.mosip.io/u/bch)\
**Post date:** [January 10, 2023, 3:10pm UTC](https://community.mosip.io/t/pre-registration-login/289/5 "2023-01-10T15:10:04Z")

</div>

@gsasikumar @mayuradesh Thank you for your reply, the issue is solved.  
The ui is exposed using http, then we should use https to allow setCookie ( to add token before otp validation )

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<div class="post-metadata">

**Author:** ![gsasikumar](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@gsasikumar](https://community.mosip.io/u/gsasikumar)\
**Post date:** [January 11, 2023, 5:28am UTC](https://community.mosip.io/t/pre-registration-login/289/6 "2023-01-11T05:28:33Z")

</div>

@bch Glad you found the problem. Yes secure by default has been our working model. HTTPS is a must for our service.

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<div class="post-metadata">

**Author:** ![mazboko](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/mazboko/32/654_2.png) [@mazboko](https://community.mosip.io/u/mazboko)\
**Post date:** [August 29, 2023, 7:05pm UTC](https://community.mosip.io/t/pre-registration-login/289/7 "2023-08-29T19:05:11Z")

</div>

Hello community how is authentication usign otp WithCaptcha of preregistration-application problem being addressed. currently am unable to see the captcha at

 ![prereg captcha issue](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/1X/7dfc62bc9ba76d62ec99a788b6c81bea7c224059.png)

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<div class="post-metadata">

**Author:** ![mazboko](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/mazboko/32/654_2.png) [@mazboko](https://community.mosip.io/u/mazboko)\
**Post date:** [August 30, 2023, 5:56am UTC](https://community.mosip.io/t/pre-registration-login/289/8 "2023-08-30T05:56:06Z")

</div>

Hello Community,  
Any help with this?

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<div class="post-metadata">

**Author:** ![sanchi-singh24](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/sanchi-singh24/32/538_2.png) [@sanchi-singh24](https://community.mosip.io/u/sanchi-singh24)\
**Post date:** [August 31, 2023, 8:51am UTC](https://community.mosip.io/t/pre-registration-login/289/9 "2023-08-31T08:51:40Z")

</div>

Hello,

We apologize for any inconvenience you’re experiencing with the authentication using OTP with Captcha in the Pre-registration Application.

To address this problem, our technical team is actively investigating the issue. We understand the importance of a seamless user experience, and we are working diligently to ensure that the Captcha functionality is properly integrated for authentication.

We appreciate your patience as we work to resolve this matter.

For now, you can refer to this given below:

Pre-registration Captcha service : `https://{env}/preregistration/v1/captcha/swagger-ui.html`

[Pre-Registration-captcha](https://mosip.github.io/documentation/1.2.0/pre-registration-captcha-service.html#tag/captcha-controller)

You must invoke the endpoint with a captcha enabled from Swagger/postman.  
The endpoint ‘/login/sendOtpWithCaptcha’ is used from UI since the captcha can be entered from UI. From Swagger/postman it is not possible to add the captcha token.  
Instead, you can use the endpoint ‘/login​/sendOtp​/langcode’ to generate OTP.

Best Regards,  
Team MOSIP

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<div class="post-metadata">

**Author:** ![mazboko](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/mazboko/32/654_2.png) [@mazboko](https://community.mosip.io/u/mazboko)\
**Post date:** [August 31, 2023, 1:26pm UTC](https://community.mosip.io/t/pre-registration-login/289/10 "2023-08-31T13:26:43Z")

</div>

> [@sanchi-singh24](#):
>
> endpoint ‘/login​/sendOtp​/langcode

Hello @sanchi-singh24  
In my case captcha enable is set to false and yet i still cant have the OTP delivered.

2023-08-31 12:52:39,822 [http-nio-9090-exec-6] INFO [i.m.k.l.l.i.Slf4jLoggerImpl].info.32 : sessionId - idType - id - In callAuditManager method of AugitLogUtil service - AuditRequestDto(eventId=PRE\_405, eventName=EXCEPTION, eventType=SYSTEM, actionTimeStamp=2023-08-31T12:52:39.822484, hostName=prereg-application-5678cc76d9-pvsfp, hostIp=10.42.2.124, applicationId=MOSIP\_1, applicationName=PREREGISTRATION, [sessionUserId=cliveb@gmail.com](mailto:sessionUserId=cliveb@gmail.com), [sessionUserName=cliveb@gmail.com](mailto:sessionUserName=cliveb@gmail.com), id=NO\_ID, idType=PRE\_REGISTRATION\_ID, createdBy=SYSTEM, moduleName=AUTHENTICATION\_SERVICE, moduleId=AUTHENTICATION, description=Otp fail to send)  
2023-08-31 12:52:39,823 [http-nio-9090-exec-6] INFO [i.m.k.l.l.i.Slf4jLoggerImpl].info.32 : sessionId - idType - id - In callAuditManager method of AugitLogUtil service auditUrl: [http://auditmanager.kernel/v1/auditmanager/audits](http://auditmanager.kernel/v1/auditmanager/audits)  
2023-08-31 12:52:39,854 [http-nio-9090-exec-6] ERROR [i.m.k.l.l.i.Slf4jLoggerImpl].error.92 : In validateCaptchaAndSendOtp method of login service-

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<div class="post-metadata">

**Author:** ![mazboko](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/mazboko/32/654_2.png) [@mazboko](https://community.mosip.io/u/mazboko)\
**Post date:** [September 1, 2023, 12:54pm UTC](https://community.mosip.io/t/pre-registration-login/289/11 "2023-09-01T12:54:18Z")

</div>

Hello @sanchi-singh24  
Any help on this?

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<div class="post-metadata">

**Author:** ![aihamh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/aihamh/32/307_2.png) [@aihamh](https://community.mosip.io/u/aihamh)\
**Post date:** [September 4, 2023, 10:49am UTC](https://community.mosip.io/t/pre-registration-login/289/12 "2023-09-04T10:49:26Z")

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Hi @mazboko

Can you please provide the full logs as we are not able to see the exact error and also can you provide the API error response.

Please check if the pre-reg config properties are set correct: [Pre-reg default properties](https://github.com/mosip/mosip-config/blob/release-1.2.0/pre-registration-default.properties)

Best regards,  
Aiham  
Team MOSIP

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<div class="post-metadata">

**Author:** ![sanchi-singh24](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/sanchi-singh24/32/538_2.png) [@sanchi-singh24](https://community.mosip.io/u/sanchi-singh24)\
**Post date:** [October 11, 2023, 10:39am UTC](https://community.mosip.io/t/pre-registration-login/289/13 "2023-10-11T10:39:18Z")

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Hi @mazboko

Can you let us know the update on this? So we can guide you through this.

Best Regards,  
Team MOSIP