# Pre-registration book appointment problem

**URL:** https://community.mosip.io/t/pre-registration-book-appointment-problem/486
**Category:** Support
**Tags:** pre-registration
**Created:** [May 17, 2023, 10:26am UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486 "2023-05-17T10:26:47Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![BENZIZA\_Mohamed](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/benziza_mohamed/32/345_2.png) [@BENZIZA\_Mohamed](https://community.mosip.io/u/BENZIZA_Mohamed)
#### Post date: [May 17, 2023, 10:26am UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486/1 "2023-05-17T10:26:48Z")

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Hello,

I hope this message finds you well. I wanted to bring to your attention an issue I encountered when trying to access the “Book Appointment”.

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/mosip1/original/1X/fbca990c05649a8d8af5cb8c64cfb2c6f9316e26.png)

Thank you for your attention to this matter.  
Best regards.

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### Author: ![mayuradesh](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@mayuradesh](https://community.mosip.io/u/mayuradesh)
#### Post date: [May 17, 2023, 12:22pm UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486/2 "2023-05-17T12:22:44Z")

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Hi

Are you trying to book an appointment for Reg Center created in only a single language? That may cause this error.  
Please create Reg Center in all available languages.  
If not, please give some more details.

Thanks  
Mayura

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### Author: ![BENZIZA\_Mohamed](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/benziza_mohamed/32/345_2.png) [@BENZIZA\_Mohamed](https://community.mosip.io/u/BENZIZA_Mohamed)
#### Post date: [May 17, 2023, 1:32pm UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486/3 "2023-05-17T13:32:37Z")

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Hi,  
What do you mean by “onlya single language” , can we book an appointmenet by differenet language ?

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### Author: ![mayuradesh](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@mayuradesh](https://community.mosip.io/u/mayuradesh)
#### Post date: [May 19, 2023, 5:07am UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486/4 "2023-05-19T05:07:38Z")

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Registration Center is created via Admin UI in multiple languages. User can selected language while logging into PreReg and create an application in available languages. For example: user can create an application in English, French (based on your setup), and if he selects to book an appointment for a center which is created only in English then above issue may occur.

Please provide me your setup details and logs to help you further.

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### Author: ![sanchi-singh24](https://dub1.discourse-cdn.com/flex017/user_avatar/community.mosip.io/sanchi-singh24/32/538_2.png) [@sanchi-singh24](https://community.mosip.io/u/sanchi-singh24)
#### Post date: [September 29, 2023, 11:46am UTC](https://community.mosip.io/t/pre-registration-book-appointment-problem/486/5 "2023-09-29T11:46:17Z")

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